Every #smallbusiness knows that time is money. The more time you spend on something, the lower the profits are. The key to success is keeping the wheels turning. But what happens when your wheels have a breakdown? A stranded business vehicle can cost small businesses in so many ways. Who will your business trust when your truck has a flat tire on the way to a job?
Are you willing to pay with hours and hours of your precious labor time for a cheap roadside assistance membership to wait on a tow truck? What about your reputation? Customers don’t care that you had a roadside emergency. They only see that you did not show up for hours and hours. Even if they did show up in a reasonable amount of time, do you want low-cost labor touching one of your biggest investments? Don’t trip over dollars picking up pennies, saving a couple hundred today could cost you thousands at the repair shop.
Now, how much is that discount roadside assistance plan really costing you?
Don’t worry, here are some tips and tricks to get reliable #roadsideassistance anywhere. Do not rely on a national motor club or your insurance company for reliable roadside assistance. They will be everything but reliable. Their providers don’t get paid enough to be reliable much less care about your expensive investment. Instead, take a few moments to research your local area for the best towing companies.
 
 
Check reviews, good and bad. See how they interact with their customers. The best ones will easily stand out. Pick out more than one, depending on the size of your town, you should pick one on each side of town. This little tip can increase your chances of getting the fastest service if you are in a large geographical area. And if one is backed up, you have a backup plan ready.
The best secret sauce is to pay the towing company upfront out of pocket to ensure the fastest service. A good, fast roadside service will not be cheap. Remember, #cheaperisnotbetter. Roadside assistance is one service that you do not want to go cheap on, you will get what you pay for. Then, just submit the receipt to your insurance or motor club for reimbursement. They usually only take a few days to pay you back. They don’t want you to know this trick since it ends up costing them more.
Taking a few minutes now to prepare will save your business hours of costly time and the embarrassment of bad PR. This information can help increase your bottom line in the long run.
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Author: Robyn Hart
Dispatcher and Social Media Director
A-HESSCO Roadside Assistance & Towing Innovations